Divisional Benefits Manager

Digital Business Division are the custodians of the customer experience, ensuring seamless, secure and trusted interactions for agricultural trade and biosecurity. From permits, audits and certifications to declarations and compliance checks, our platforms and products are where industry and government connect. Our work is about more than technology. It’s about trust. Our customers and staff trust that they can access simple, reliable services that support them to undertake their role and compete in global markets. We are unifying and modernising our systems and building reusable digital capabilities to give our customers a unified service experience, one place to get what they need from government, anytime, anywhere. By simplifying complexity, we enable industry to spend less time on paperwork and more time growing, producing and trading. The division also plays a leading role in the department’s adoption of artificial intelligence, driving innovation and adoption and harnessing the potential of AI to improve how we work and deliver services. Our purpose is to deliver digital, data and AI-enabled services that make agricultural cross-border trade and travel easier, safer and stronger for Australia. Every member of our division, no matter our role or location, contributes to that mission. Key duties and responsibilities The Digital Business Division is seeking an experienced and adaptable candidate to support governance, planning, reporting and benefits management activities across its digital and data initiatives. Working across the division and in partnership with the Chief Digital and Data Officer’s office, the successful candidate will contribute to strategic priorities, executive program reporting, governance activities, business planning and benefits realisation. The successful candidate will bring practical and detailed experience in benefits management, governance and planning, strong organisational awareness, sound judgement, and experience supporting executive-level benefits reporting. They will be comfortable engaging with senior executives, synthesising information from multiple sources and delivering high-quality outcomes within tight timeframes. Key Responsibilities Support the identification, definition and documentation of financial and non-financial benefits across digital, AI and data initiatives. Develop and maintain benefits profiles, measures, baselines, targets, ownership arrangements and realisation plans. Monitor and report on benefits realisation, dependencies, risks and emerging issues. Work with business areas, program and project teams, benefit owners and other stakeholders to establish measurable outcomes and maintain appropriate evidence. Analyse information from multiple sources and prepare concise reports, briefs, presentations and advice for senior executives and governance forums. Support divisional benefits governance, planning, reporting and assurance processes that enable evidence-based decision-making. Support the collection and consolidation of information from across the division to meet reporting, planning and governance requirements.  Criteria The buyer has specified that each candidate must provide a response to each criterion. Each response is limited to 3000 characters. Essential criteria Weighting 1. Strong experience supporting governance, planning and executive reporting in a complex digital or transformation environment, with a delivery-focused mindset Weighting: 40% 2. Strong track record in benefits planning, measurement, monitoring and reporting within a program, project, digital or transformation environment Weighting: 40% 3. Strong communication skills and experience engaging with SES and senior stakeholders Weighting: 10% 4. Ability to work independently and adapt in a fast-moving environment Weighting: 10% Opportunity summary Sellers can submit Up to 2 candidates Number of sellers invited Fewer than 5 Number of candidates submitted Fewer than 10 RFQ closing time 00 Weeks 05 Days 06 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia