Two (2) Senior Network Infrastructure Engineer

Infrastructure Engineers implement, manage and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services. The Senior Network Engineer design, build and maintain the systems and network infrastructure that are needed for daily business operations to build a secure, reliable, and scalable network, cloud, or server environments. Key duties and responsibilities The Specified Personnel will be responsible for providing the following deliverables including but not limited to: Providing network support, including installing, configuring and troubleshooting network hardware and software; Troubleshooting networking issues and resolve it within a timeframe; Performing routine maintenance including updates, patches, and system upgrades; Improving network performance and processes; Collaborating and communicating closely with team members, end users, clients, vendors and stakeholders to deliver reliable network services and support continuous improvement; Providing technical expertise and guidance to projects and business stakeholders; Maintaining, monitoring and upgrading the Virtual Service Environment (VSE) environments and servers; Planning, designing, developing, testing and maintaining new or existing virtual service developments in accordance with guidelines and in collaboration with stakeholders; Configuring and deploying virtual services and servers in accordance with the applications operational model governed by application owners; Defining and leading the analysis, planning, execution, delivery and performance improvement activities; Promoting the adoption of virtual services to ICT stakeholders and project teams through workshops; Undertaking a range of activities in support of the management and operation of the Department's secure Internet gateway, secure systems, data centre and network services; Implementing and managing major/minor project work to support Departmental initiatives; Undertaking enhancement and remediation activities across network and gateway systems; Managing multiple tasks with competing priorities and deadlines; Liaising with external and internal service providers as required; Providing support with infrastructure capacity and planning including mainframe. Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department’s recordkeeping policy and practices. The Specified Personnel will also be responsible for producing the following deliverables, including but not limited to: Business Specifications; Functional Specifications; As Built Documentation; Standard Operating Procedures; Detailed data centre networking reporting design; Deployment Guides; Technical Specifications. All deliverables performed by the specified personnel must: be performed or delivered promptly and without delay in accordance with the timeframes notified by the buyer from time to time; and meet the assessment and performance criteria set out in any monitoring and performance assessment processes notified to the seller from time to time. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Availability management level 5: Provides advice and guidance on the planning, design and improvement of service and component availability. Investigates all breaches of availability targets and service non-availability and initiates remedial activities. 2. Capacity management level 4: Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. 3. IT infrastructure level 4: Provides technical expertise to enable the correct application of operational procedures. 4. Problem management level 4: Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes and remedies. 5. Programming/software development level 3: Designs, codes, verifies, tests, documents, amends and refactors moderately complex programs/scripts. Applies agreed standards and tools to achieve a well-engineered result. 6. Systems design level 5: Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements. Desirable criteria 1. Territory qualifications or certificate i.e. CCNA CCNP CCIE. 2. Knowledge and experience with WAPs, DNS, DHCP, Wi-Fi, BGP, EIGRP and SDA, 3. Proven experience working with Cisco, Palo Alto and Azure technologies. 4. Understanding of gateway and ICT security technologies and electrical safe handling/awareness. Opportunity summary Sellers can submit Up to 2 candidates Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. 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