One (1) Lead Delivery Manager

Delivery Managers unblock issues, support the delivery team, and monitor and improve performance of the team. They use agile methodologies, learning and iterating the product and processes frequently to meet user needs. They work with Product Managers to define the roadmap for products and services, remove blockers and support the delivery team so that they can maintain delivery throughput. Key duties and responsibilities The Specified Personnel will be responsible for providing the following deliverables, including but not limited to: Leading the planning and delivery of applications and data services that support risk, intelligence, reporting, analytics and operational decision-making; Translating product roadmaps, business priorities and technical designs into achievable delivery plans, work packages, schedules and team priorities; Establishing and maintaining delivery governance, including delivery plans, milestones, reporting, decision records and escalation pathways; Coordinating multidisciplinary teams comprising business analysts, data and systems analysts, developers, architects, testers, platform specialists and operational support staff; Working with business and technical stakeholders to clarify scope, priorities, requirements, dependencies and expected business outcomes; Monitoring delivery progress, team capacity, throughput and quality, and implementing improvements where delivery performance is at risk; Identifying, analysing and managing delivery risks, issues, dependencies, constraints and blockers through to resolution or escalation; Coordinating system enhancements, application releases, testing, implementation, transition and operational readiness activities; Ensuring delivery activities align with enterprise architecture, data governance, security, privacy, legislative, records management and change management requirements; Facilitating planning sessions, workshops, stand-ups, showcases, retrospectives, governance meetings and stakeholder consultations; Preparing clear and timely delivery reporting for stakeholders and governance forums, including progress, milestones, risks, issues, dependencies and decisions required; Developing and maintaining strong working relationships with product owners, business areas, technical teams, vendors and key management personnel; Supporting procurement, vendor coordination and contract deliverable management where third-party services contribute to delivery; Leading transition-to-sustainment planning and ensuring operational documentation, support arrangements and knowledge transfer are completed; and Contributing to continuous improvement of delivery practices, team processes, service performance and business outcomes. Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department’s recordkeeping policy and practices. The Specified Personnel will be responsible for producing the following deliverables, including but not limited to: Delivery strategy and delivery management approach; Integrated delivery roadmap and delivery plans; Resource and capacity plans; Release, implementation and transition-to-sustainment plans; Stage plans, detailed work plans, schedules and milestone plans; Risk, issue, dependency and decision registers; Governance and stakeholder engagement plans; Workshop outputs, action registers and decision records; Operational readiness, handover and knowledge-transfer documentation; and Lessons learned and continuous improvement actions. All deliverables performed by the specified personnel must: be performed or delivered promptly and without delay in accordance with the timeframes notified by the buyer from time to time; and meet the assessment and performance criteria set out in any monitoring and performance assessment processes notified to the seller from time to time. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Resourcing level 5 - Plans and manages the acquisition and deployment of resources to meet specific needs and ongoing demand. Defines and manages the implementation of resourcing processes and tools. Advises on available options and customises resourcing approach to meet requirements. Adheres to standards, statutory or external regulations and codes of practice and ensures compliance. Engages with external parties in support of resourcing plans. Measures effectiveness of resourcing processes and implements improvements. 2. Stakeholder relationship management level 6 - Leads the development of comprehensive stakeholder management strategies and plans. Builds long-term, strategic relationships with senior stakeholders (internal and external). Facilitates the engagement of stakeholders in support of the delivery of services and change projects. Acts as a single point of contact for senior stakeholders, facilitating relationships between them. Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined. Oversees monitoring of relationships including lessons learned and appropriate feedback. Leads actions to improve relations and open communications with and between stakeholders. 3. Systems development management level 5 - Plans and drives systems development projects which support the organisation's objectives and plans. Selects, adopts and adapts appropriate systems development methods, tools and techniques. Ensures that stakeholders are aware of required resources and that they are made available. Facilitates availability and optimum utilisation of resources. Monitors and reports on the progress of development projects. Ensures projects are carried out in accordance with agreed architectures, standards, methods and tools and addresses security and privacy requirements. Develops road maps to communicate future development activity. 4. Programme management level 6 - Plans, directs and co-ordinates activities to manage and implement a programme from initiation to final transition into operational, business-as-usual management. Plans, schedules, monitors, and reports on programme-related activities. Ensures appropriate and effective governance arrangements and comprehensive reporting and communication policies are in place and followed. Maintains an awareness of current technical developments that may provide opportunities to the programmes. Ensures that programmes are managed to realise agreed business benefits within agreed timescales. Desirable criteria 1. Minimum of ten (10) years’ experience in delivery management or project management, with the ability to manage several projects concurrently; 2. Excellent interpersonal and communication skills (written and oral) with the ability to build relationships and work in partnership with key stakeholders. 3. Demonstrated skills and experience with: o Aglie and Scrum methodologies o Time management and task prioritisation o Leading a team including coaching, providing feedback and having performance conversations o Working with multidisciplinary teams and vendors o Learning new technologies and leveraging business analysis skills Opportunity summary Sellers can submit Up to 3 candidates Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 RFQ closing time 02 Weeks 06 Days 12 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia