Senior SASE Business Systems Analyst

Business Analysts seek to understanding business processes and determining business requirements for systems. Key duties and responsibilities Senior Technical Business Analyst Purpose and Context Provide senior business analysis and stakeholder engagement capability for ANU’s SASE discovery and procurement readiness engagement. The role will establish a clear, traceable requirements baseline that reflects University needs and supports a vendor neutral future implementation procurement. This is an above-the-line advisory and discovery role. It does not include detailed solution design, implementation, migration, operational transition or managed service delivery. Key ResponsibilitiesLead structured engagement with diverse University stakeholders, including business owners, researchers, staff, students, network, cyber, identity, cloud, endpoint and service operations teams.Work closely with the SASE Architect - whether supplied by the same or another provider - to map current state access processes, user journeys, technical flows, pain points and constraints.Plan, facilitate and document workshops and interviews; manage challenging stakeholder discussions and turn competing needs into transparent decisions, priorities and agreed requirements.Elicit, analyse, prioritise and document functional requirements for a future secure access model, including access scenarios, policy needs, reporting, support and service-level expectations.Define non functional requirements covering performance, availability, resilience, scalability, security, compliance, usability, accessibility, operational support and service management.Develop clear user journeys, process maps, use cases, user stories and requirements catalogues for staff, students, researchers, privileged users, contractors and external partners.Undertake and coordinate data gathering activities, including user groups, applications, access patterns, sites, service dependencies and current-state constraints.Translate complex technical and operational findings into concise, decision ready briefings for executives, project governance and non technical stakeholders.Develop procurement-ready business and requirements artefacts, including requirements catalogues, technical schedules, evaluation criteria, acceptance conditions and vendor-response templates.Maintain requirements traceability and support management of scope, decisions, risks, issues, dependencies and change impacts with the Project Manager.Work collaboratively with an Architect or BA from another provider, the Change Manager and ANU teams, maintaining common artefacts, consistent messaging and an integrated delivery approach.Draw on provider reach back capability where required, while remaining accountable for the quality and completeness of the role’s outputs.