Senior Business Analyst

The EL1 Senior Business Analyst is accountable under broad direction to perform overly complex work that provides detailed technical and professional business analysis, system analysis, and design changes that align with the vision and strategic direction of the Agency.    They will exercise a considerable degree of independence and perform a leadership role working closely with stakeholders across the Agency to gain an in-depth understanding of business processes, technical infrastructure, technical services, strategic roadmap, and in the context in which the Agency operates.    The EL1 Senior Business Analyst will have considerable internal and external stakeholder interaction and will act as the conduit between the business units, internal stakeholders that will include the IT business management, solutions development, and solutions implementation functional teams within the Agency and with relevant stakeholders from the health sector.  Key duties and responsibilities Partner with Product Managers and Service Designers to lead strategic discovery, roadmap development and future-state ideation activities using collaborative tools such as Miro. Partner with Product Owners and Product Managers to support Program Increment (PI) Planning, translating strategic priorities and roadmap initiatives into prioritised Epics, Features  and delivery commitments. Own the analysis, development and maintenance of Jira delivery artefacts, including Epics, Features, User Stories and Acceptance Criteria, ensuring requirements are aligned with business objectives, user needs and delivery outcomes. Lead requirements elicitation and analysis activities through research, discovery workshops and stakeholder engagement to define, validate and document business, functional and non-functional requirements, and provide expert business analysis services by interpreting and translating findings into clear, concise and actionable technical specifications, business and functional requirements, and strategic recommendations. Ensure end-to-end requirements traceability throughout the delivery lifecycle, maintaining alignment between strategic objectives, solution design, testing and delivered outcomes. Facilitate backlog refinement and prioritisation activities, providing trusted advice on dependencies, sequencing, risks and competing priorities across multiple workstreams. Drive the maturity of Agile delivery practices through the adoption of best-practice frameworks, governance, ceremonies and continuous improvement initiatives. Lead Agile delivery ceremonies to support team velocity, resolve impediments, manage dependencies and champion Agile ways of working. Lead stakeholder and user engagement activities to understand business needs, validate user journeys, and inform the design and delivery of product capabilities that meet user and business outcomes. Lead requirements management activities across NSSR engagements, working with vendors and technical stakeholders to define, refine, trace and validate mandatory business, technical and operational requirements throughout the delivery lifecycle. Assess business, technical and operational impacts of new capabilities and service changes, providing recommendations to support prioritisation, delivery planning and operational readiness. Lead the development and delivery of operational readiness activities, analysing organisational processes, ITSM frameworks and service requirements to establish support models, operational procedures, knowledge artefacts and transition approaches that enable sustainable service delivery. Work with a level of independence, under broad direction to resolve issues identified in the performance of business analytical activities; collaborating and working closely with product and project managers, user experience designers, solutions architects, solutions developers, vendors and testers to ensure their understanding of and compliance with approved requirements. Provide business analysis leadership throughout UAT activities, coordinating business validation, managing defects and risks, and assuring delivered outcomes meet business requirements and acceptance criteria. Mentor and develop Business Analysts through coaching, quality assurance, knowledge sharing and capability uplift initiatives aligned to best-practice business analysis methodologies and emerging technologies. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Minimum 5 years of proven experience as an IT Business Analyst role 2. Demonstrated experience in gathering and documenting business requirements. 3. Experience in web portal, mobile and API services related projects or solution. 4. Excellent communication, presentation and stakeholder management skills. 5. Proficiency in tools like Jira, Confluence and Miro. 6. Experience in government and health sectors. Desirable criteria 1. Knowledge and/or experience working within Agile frameworks and Agile Business Analysis practices desirable. Opportunity summary Sellers can submit Up to 2 candidates Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 RFQ closing time 01 Weeks 02 Days 06 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia