Manager Technical Delivery

The Australian Digital Health Agency (ADHA) requires the services of an experienced Technical Delivery Manager. The Technical Delivery Manager will be engaged as a "Principal Technical Delivery Lead" under the agency's internal Organisation Chart. Technical Delivery Managers unblock issues, support the delivery team, and monitor and improve performance of the team. They use agile methodologies, learning and iterating the product and processes frequently to meet user needs.  The Technical Delivery Manager will work as part of the Technology Delivery Branch in the agency's Technology Services Division.  They will be engaged at an Executive Level 1 (EL1) equivalent level, which is the level expected of senior technical specialists with the Australian Public Service, and work under the agency's organisational structure as a "Technical Delivery Lead". The Technical Delivery Lead will work closely with architecture, security, operations, product teams and external delivery partners to drive alignment between business priorities, technical strategy and delivery outcomes, thereby ensuring solutions meet clinical, operational, interoperability and security requirements. The role is accountable for delivery governance, technical assurance, risk and dependency management, vendor coordination and stakeholder engagement across multiple initiatives. It also plays a key role in strengthening the Agency's internal system integration capability by establishing delivery practices, maintaining technical standards and fostering collaboration across teams to support the ongoing evolution of Australia's national digital health ecosystem. Please note that this is a new requirement, not a reapproach to market for LH-07605. Key duties and responsibilities The Technical Delivery Lead will be responsible for leading the end-to-end technical delivery of enhancements, integrations and changes across the Australian Digital Health Agency's national digital health infrastructure. The key duties and responsibilities are as provided below, followed by the requirements necessary to perform the role. Key duties Technical Delivery Lead will: Lead the end-to-end delivery of technical solutions across applications, cloud platforms and national infrastructure environments Oversee solution design, development, integration, testing and implementation activities across multiple initiatives Coordinate delivery across internal teams, vendors and external partners to ensure successful and integrated outcomes Manage technical dependencies, risks and issues impacting delivery schedules and quality outcomes Influence outcomes across a matrix environment where delivery relies on collaboration rather than direct authority Represent technical delivery interests in governance forums, project discussions and cross-functional initiatives Ensure alignment between business priorities, technical strategy, solution architecture and delivery outcomes Collaborate with architecture, security, product, operations, clinical and other key stakeholders throughout the delivery lifecycle Provide technical leadership and oversight of systems integration activities across multiple solutions and vendors Drive the adoption and continuous improvement of DevOps delivery practices Ensure security, operational, clinical and compliance requirements are embedded throughout solution delivery Support technology roadmap planning by providing delivery, integration and implementation expertise Partner with Operations and SIAM teams to ensure effective service transition, operational readiness and ongoing supportability Oversee the management of cross-program interdependencies to maintain delivery cohesion across the technology portfolio Develop and maintain key technical artefacts including solution designs, implementation plans and operational documentation Contribute to the uplift of the Agency's system integration capability, delivery maturity and technical knowledge Requirements for the role The Technical Delivery Manager will possess the following skills and capabilities: Technical Delivery Leadership Minimum 15 years of experience delivering ICT solutions in complex enterprise environments.   Demonstrated experience leading the delivery of complex technology solutions across large-scale enterprise environments, including providing technical leadership across design, development, testing, integration and operational transition Experience leading initiatives through to successful delivery while driving quality outcomes, improving delivery practices and supporting organisational capability uplift Technical Expertise and Solution Delivery Strong technical understanding of cloud platforms, enterprise applications, systems integration and large database environments, with the ability to guide solution outcomes and resolve complex technical challenges Knowledge of delivery and operational frameworks such as SDLC, ITSM, SIAM, COBIT, PRINCE2 or similar Demonstrated experience producing and reviewing technical documentation, including solution designs, detailed design documents, integration specifications, implementation plans and operational procedures Delivery Governance and Vendor Management Demonstrated experience managing technical risks, issues, dependencies and interrelated delivery outcomes across multiple initiatives Experience working with multi-vendor delivery models, operational service environments, and service transition activities Experience working with multi-vendor delivery models and operational service environments Stakeholder Engagement and Communication Demonstrated ability to engage, influence and collaborate with stakeholders across complex matrix environments to achieve delivery outcomes without direct authority Strong stakeholder engagement, communication and technical documentation skills, with the ability to support project teams and effectively communicate technical concepts to both technical and non-technical audiences Qualifications and Industry Experience Tertiary qualifications in Information Technology, Engineering or a related discipline Experience within API development and healthcare technology environments is advantageous. Health Industry Experience Prior experience in technical delivery within the Health Sector is desirable Citizenship:  Australian Citizenship is mandatory.  Evidence of Australian Citizenship must be sighted by the Seller before submitting candidates for consideration.  Australian citizenship, birth certificate, or passport numbers must be provided with candidate CVs. Clearance: Ability to obtain and maintain a Baseline security clearance with the ability to obtain and maintain a higher clearance if required by the Agency. Reference checks: Referee checks will be required for the preferred candidate. Merit Pool: A merit pool may be created as part of this procurement process to fill similar roles, if the Agency identifies a need for additional resources at a later date.  Criteria The buyer has specified that each candidate must provide a response to each criterion. Each response is limited to 3000 characters. Essential criteria Weighting 1. Demonstrated compliance/alignment with the Statement of Requirements Weighting: 20% 2. Relevant experience of the candidate Weighting: 40% 3. Relevant skills, knowledge and education/qualifications Weighting: 40% Opportunity summary Sellers can submit Up to 3 candidates Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 RFQ closing time 01 Weeks 00 Days 12 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia