UX/UI Designer

The Benefits Integrity Division (BID) is seeking a UX/UI Designer to support the delivery of the Pharmaceutical Benefits Scheme (PBS) Budget Measure. Working within the Risk Analytics Section, the role will contribute to the design and enhancement of digital products, dashboards and reporting solutions that support compliance, program integrity and informed decision-making across the PBS environment. The UX/UI Designer will work with business stakeholders, analysts and technical teams to understand user needs and translate business requirements into accessible, intuitive and user-centred designs. The role will assist in the development of wireframes, prototypes and interface designs that improve how users access, interpret and interact with data and information. The successful candidate will support user research and testing activities, gather feedback from stakeholders and contribute to the ongoing refinement of analytical and operational products. They will help promote consistent design approaches and contribute to the usability, accessibility and effectiveness of products delivered under the PBS Budget Measure. Through the application of contemporary UX/UI practices, the role will support the delivery of fit-for-purpose digital solutions that improve user experience, enhance business processes and contribute to the successful implementation of the PBS Budget Measure objectives. Key duties and responsibilities User Research and Analysis Conduct user research activities to understand user needs, behaviours and pain points. Analyse user feedback, user research findings and usability testing outcomes to inform design decisions and continuous improvement. Develop user-centred design artefacts, including user personas, journey maps and service blueprints. Plan and facilitate user interviews, workshops and usability testing activities to evaluate and validate design solutions. Design and Prototyping Create wireframes, interactive prototypes and high-fidelity designs using Figma and other contemporary design tools. Design accessible, intuitive and visually engaging user interfaces that meet user needs and support business objectives. Contribute to the development and maintenance of design systems, component libraries and design standards to promote consistency across products and platforms. Collaborate with Technical Business Analysts, developers and project teams to translate business requirements, user needs and functional specifications into effective user-centred design solutions. Stakeholder Engagement Build and maintain productive working relationships with business stakeholders, project teams and subject matter experts. Facilitate workshops, consultations and design review sessions to gather feedback and validate design approaches. Provide specialist design advice and recommendations to stakeholders, supporting informed decision-making. Delivery and Project Support Work collaboratively with project leads to plan, prioritise and deliver design activities in accordance with project objectives and timeframes. Manage and deliver design work within a hybrid project delivery environment, balancing competing priorities and deadlines. Monitor progress, identify risks and issues, and escalate matters as appropriate to support successful project outcomes. Contribute to continuous improvement initiatives by identifying opportunities to enhance design practices, processes and user experiences. Technical Capability Demonstrated proficiency in contemporary UX/UI design tools, methods and practices. Sound understanding of user-centred design, accessibility and usability principles. Working knowledge of front-end development concepts and digital delivery approaches. Ability to collaborate with developers and technical teams to support the effective implementation of designs. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Demonstrated experience in conducting user research and testing. 2. Demonstrated experience with creating wireframes/prototypes to develop user-centred designs. 3. Demonstrated experience in developing and maintaining design systems to ensure consistency and efficiency in the design and development process. 4. Demonstrated experience working within a multidisciplinary team. 5. Proven ability to collaborate with product managers, developers and subject-matter experts to achieve a shared goal. 6. Sound knowledge and demonstrated proficiency in contemporary design software applications. Opportunity summary Sellers can submit Up to 3 candidates Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 RFQ closing time 02 Weeks 00 Days 12 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia