Senior Microsoft Cloud Engineer

The Microsoft Cloud Specialist is required to provide deep technical expertise across specific Microsoft 365 services, applications, and cloud capabilities that support the Department’s Modern Workplace initiative.  The role provides specialist advice, configuration support, troubleshooting, and service optimisation across Microsoft 365 services such as Exchange Online, SharePoint Online, Microsoft Teams, Intune, Defender, Entra ID, compliance features, and related SaaS platforms. The role supports the implementation of security, compliance, and data protection controls, including Data Loss Prevention, retention, archiving, eDiscovery, monitoring, and policy configuration across Microsoft cloud environments. The role contributes to targeted uplift activities, automation, application deployment, endpoint management, and service improvement initiatives where specialist knowledge is required to resolve complex issues or improve service maturity. The role works with cloud engineers, technical leads, cyber security, vendors, and business stakeholders to provide subject matter expertise, support knowledge transfer, and ensure services remain secure, reliable, and aligned to operational requirements. Key duties and responsibilities Mentor and provide technical expertise to team members, providing guidance and support to ensure effective team performance. Ensure timely delivery, security, compliance, and minimising risk to operations. Ensuring monitoring tools and processes exist to ensure continuous availability and performance of infrastructure, and accessibility of this information to relevant stakeholders such as those involved in ITSM, performance monitoring, and capacity management activities. Work closely with Architecture and Cyber Security to: Develop strategies and roadmaps that are aligned with the Department’s long-term direction. Plan and implement a holistic approach to compliance. Ensure services and tools are fit for purpose and effective. Ensure that best practice and Departmental standards are applied and managed. Communicate effectively with technical and non-technical team members. Communicate and negotiate technical concepts with non-technical staff effectively. Ensure technical solutions are in line with business requirements; and contribute towards knowledge and skills transfer. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. How well the candidate’s response and CV meet the Department's requirement as outlined within the Role Description, Key Duties, and Responsibilities Opportunity summary Sellers can submit Up to 2 candidates Number of sellers invited Fewer than 5 Number of candidates submitted Fewer than 10 Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia