Logistics IT Support Officers

The Logistics Support Officer supports the Logistics Manager in managing organisational assets, warehouse operations, and logistics services. The role administers the asset lifecycle—including procurement, allocation, maintenance, storage, and disposal—and assists in coordinating logistics and warehouse activities to support a dispersed workforce and core business functions.   The role undertakes moderately complex work under limited direction, applying expertise in asset systems, inventory control, warehouse management, and logistics processes. It contributes to both short‑ and long‑term planning, ensuring asset, warehouse, and logistics activities are delivered efficiently, accurately, and in line with organisational priorities and operational readiness.    The candidate must hold an active Negative Vetting Level 1 security clearance prior to commencement. Key duties and responsibilities Logistics Support Officers will be responsible for, but not limited to: Support the Logistics Manager in coordinating asset management and logistics activities, ensuring effective workload allocation and operational readiness across the team.Assist with the procurement, allocation, lifecycle management, and disposal of organisational assets, safeguarding readiness and aligning operations with organisational priorities.Contribute to warehouse operations, relocations, and palletised shipments to support national activities and major organisational events.Provide specialist input and act as a support point for resolving moderately complex asset and logistics issues, escalating matters to the Logistics Manager as required.Maintain accurate asset tracking and reporting by applying asset management systems and tools, ensuring compliance with governance frameworks and operational standards.Coordinate intake, triage, and resolution of logistics requests received via ServiceNow, email, phone, or direct liaison with business areas.Identify opportunities for process improvement and system optimisation to enhance efficiency, service delivery, and long‑term capability.Undertake travel as required to support national activities and major organisational events, including the setup, configuration, deployment, and recovery of ICT equipment and associated logistical assets, ensuring operational readiness and effective event support.Undertake additional duties or assume responsibility for functions as directed by the Logistics Manager.   During an Electoral Event, there will be a requirement for Logistic Officers to work outside standard business hours. The volume of requests for advice and matters, along with the urgency to resolve matters, will increase significantly across both electoral and referendum events.