Senior Content Manager Systems Administrator

The Information Management Section within the Data and Service Delivery Governance Branch of DFAT's Information Management and Technology Division has a requirement for an ICT labour hire resource to fill the role of Content Manager - Systems Administrator.  The Skills Framework for the Information Age (SFIA) Skills/Levels: Delivery and operation - Technology management - Application support (ASUP) - Level 4 Delivery and operation - Technology management - System software (SYSP) - Level 4 Delivery and implementation - Data and analytics -  Database administration (DBAD) - Level 4 Note: A merit list may be created from the shortlisted and interviewed candidates based on their performance and DFAT requirements. Additional Requirements Seller to acknowledge that DFAT has a Contractor stand-down period within December and January each year. Duration of the stand-down is at DFAT's discretion and usually for a period of 4 - 6 weeks. Key duties and responsibilities The Department is seeking the services of an Electronic Document Records Management system (EDRMS) Technical Administrator who is highly skilled with the Content Manager application and assists ICT to manage the servers and replication of centralised EDRMS functions to posts.  High ICT technical skill level which supports, and trouble shoots issues pertaining to the network. provide advice on upgrade requirements, documentation and change requests on interfacing of applications with EDRMS. This position must have a high proficiency in understanding the DFAT technical environment and its impacts on the EDRMS model worldwide. Criteria The buyer has specified that each candidate must provide a response to each criterion. Each response is limited to 3000 characters. Essential criteria 1. Relevant experience and industry knowledge in supporting, configuring and developing the latest versions of the Content Manager application, including modern authentication. 2. Relevant experience and industry knowledge with integrating business applications with Content Manager. 3. Relevant experience and industry knowledge in Microsoft Operating System configuration, maintenance and patching. 4. High level of ITIL delivery and support management experience to respond to Level 3 technical incidents, problems and issues and engage with broader IT teams, to achieve resolutions. 5. Relevant experience and industry knowledge in virtualization platforms including VMware vSphere, Nutanix AHV & Citrix Workspace. Desirable criteria 1. Cloud computing and M365 initiatives. 2. Digital Information Management. 3. DevOps & Agile practices. 4. Dot Net development. Opportunity summary Sellers can submit Up to 2 candidates Number of sellers invited More than 10 Number of candidates submitted Fewer than 10 RFQ closing time 02 Weeks 00 Days 06 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia