SecureDoc Change Manager

Role Summary The Change Manager is responsible for leading the delivery of change management services and support for the SecureDoc replacement project. The project is about implementing a new technical solution and process for a secure way of sharing information between APRA and external stakeholders. The role partners closely with the Project Manager, project team and stakeholders to develop and implement change strategies that drive sustainable business outcomes and maximise adoption. This is a daily rate contract role from January 2027 through to June 2027. The role provides expert change management advice and leadership from planning through to implementation, embedding and transition to business-as-usual. The Change Manager is expected to operate autonomously, influence senior stakeholders and navigate ambiguity.   Experience in financial services and regulatory projects is desirable given there will be engagement with external entities and Industry associations. Organisational Environment The Change Management team is part of the Project and Portfolio Management team within the Chief of Staff and Enterprise Services division. Key Accountabilities and Outcomes • Lead the development and execution of end-to-end change management strategies for large, complex and high-impact initiatives. • Conduct and oversee change impact assessments. • Develop integrated change approaches encompassing internal and external stakeholder engagement, communications, learning, readiness and adoption. • Partner with senior leaders and sponsors demonstrating agility and decisiveness in navigating evolving situations, adjusting, and pivoting as needed to solve challenges and business problems. • Identify and manage change risks, issues and dependencies. • Influence decision-making and strategic direction relating to change outcomes, demonstrating strong judgement in a wide variety of complex situations. • Apply political sensitivity to influence with impact. • Monitor and report on adoption and business readiness. • Provide expert advice and coaching, building trust by displaying personal integrity, empathy and credibility. Desired Experience and Capabilities • Minimum 5 years' experience delivering end-to-end change management in large, complex projects and organisations. • Demonstrated success leading enterprise-wide transformational business change and technical projects. • Advanced change strategy development experience. • Strong executive stakeholder engagement and influencing skills. • Deep understanding of Prosci, ADKAR and Agile approaches. • Excellent facilitation, communication and leadership skills. • Adaptable, resilient, calm under pressure and builds mutual trust. Key duties and responsibilities Refer to above Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Ability to meet requirements Experience and expertise value for money Desirable criteria 1. Minimum 5 years' experience delivering end-to-end change management in large, complex projects and organisations. Opportunity summary Sellers can submit Up to 3 candidates Number of sellers invited Fewer than 5 Number of candidates submitted Fewer than 10 RFQ closing time 00 Weeks 01 Days 06 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia