Health Information Business Analyst

The APS6 Business Analyst supports the Conformance Assessment team within the Conformance Compliance Section to design, document and improve business processes that enable consistent, efficient and evidence-based conformance assessment. The position works with subject matter experts, operational staff and stakeholders to understand current practices, define future-state processes and translate business needs into practical requirements and implementation plans. The role contributes to section priorities by improving how work is planned, performed, measured and continuously improved.  The following duties, skills and capability requirements of this position have been developed in alignment with the Integrated Leadership System (ILS) and the relevant APS Work Level Standards. The Australian public holds high expectations of the APS. They expect that APS Agencies, and their employees act with and undertake their duties with integrity and honesty, placing emphasis on both delivery of outcomes and behaviour. This is driven by the APS Values, the APS Employment Principles and compliance with the Code of Conduct.  Key duties and responsibilities Lead business analysis activities to understand operational needs, clarify problems and define fit-for-purpose business requirements for conformance assessment services and supporting systems.  Map, analyse and redesign end-to-end business processes, including current-state and future-state workflows, decision points, roles, controls, hand-offs, information needs and performance measures.  Use structured improvement methods to identify waste, duplication, delays, risks and control gaps, and develop practical recommendations that improve quality, consistency and efficiency.  Plan and facilitate workshops, interviews and working sessions with internal and external stakeholders, test assumptions, reconcile different perspectives and build support for agreed changes.  Prepare clear business artefacts, including process maps, requirements, options analysis, implementation plans, procedures and concise advice for decision-makers, maintaining traceability from identified need through to delivered outcome. Manage assigned improvement initiatives through to completion by establishing milestones, monitoring progress, managing risks and dependencies, evaluating outcomes and adjusting plans where required.  Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria Weighting 1. Business Analysis and Process Improvement Demonstrated experience undertaking business analysis activities, including identifying business needs, analysing current processes, defining requirements and developing practical recommendations that improve operational efficiency, quality and consistency. Weighting: 20% 2. Analytical Thinking and Problem Solving Proven ability to gather and analyse information from multiple sources, identify issues and interdependencies, assess risks and impacts, and develop evidence-based advice and recommendations to support informed decision-making. Weighting: 20% 3. Stakeholder Engagement and Facilitation Demonstrated ability to build productive relationships with diverse stakeholders, facilitate workshops and discussions, manage differing viewpoints, and influence outcomes through effective communication, negotiation, and collaboration. Weighting: 20% 4. Documentation and Communication Experience developing clear, accurate and fit-for-purpose business artefacts, including process maps, business requirements, procedures, implementation plans and briefing materials suitable for both technical and non-technical audiences. Weighting: 20% 5. Planning, Delivery and Professional Judgement Demonstrated ability to manage competing priorities and deliver outcomes with limited direction, including planning and monitoring work, managing risks and dependencies, exercising sound judgement, and operating within governance, policy and legislative frameworks. Weighting: 20% Opportunity summary Sellers can submit Up to 6 candidates Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 RFQ closing time 01 Weeks 00 Days 06 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia