Senior IDENTITY AND ACCESS Business Analyst

IDENTITY AND ACCESS MANAGEMENT (IAM) SENIOR TECHNICAL BUSINESS ANALYST Purpose and Context Provide senior technical business analysis capability for the Identity Discovery and Planning phase across identity lifecycle management, access processes, governance, integrations and technical operating model design. The role will independently lead and coordinate analysis activities across multiple stakeholder groups, bringing structure to an ambiguous and complex environment. It will translate discovery outcomes into clear, prioritised, traceable and implementation-ready business, functional and technical requirements, while ensuring stakeholders are engaged, decisions are documented and actions are progressed to agreed timeframes . Key duties and responsibilities Key Responsibilities Lead and structure business analysis activities across IAM discovery and design, including planning analysis work, managing priorities, coordinating inputs and proactively progressing actions, decisions and deliverables. Establish and maintain productive working relationships with business owners, application teams, Architecture, Security, Change, Project Management and other technical stakeholders. Plan, facilitate and document workshops, interviews and working sessions; draw out requirements, resolve ambiguity, identify gaps and ensure outcomes, decisions, actions and dependencies are clearly recorded and followed through. Analyse and document current-state and future-state IAM processes, technical flows and identity lifecycle requirements, including joiner, mover and leaver processes, access requests, approvals, role changes and access governance. Analyse system interactions, interfaces, data flows, source-of-truth arrangements and integration requirements across source and target systems. Develop and maintain high-quality business process maps, data flows, requirements documentation, decision logs, dependency registers and end-to-end requirements traceability. Work with the Identity Architect and technical stakeholders to translate business and operational needs into practical functional and technical requirements. Identify risks, issues, process inconsistencies, data gaps, ownership ambiguities and delivery dependencies early; escalate these with clear options and recommended actions. Support development of procurement-ready requirements and documentation to inform implementation planning, market engagement and the future Identity roadmap. Provide clear, concise updates on progress, decisions required, risks and next steps to the Project Manager and relevant governance forums. Essential Experience / Capability Demonstrated senior business analysis experience in complex business and technology transformation initiatives, with a strong record of independently driving discovery, requirements and design activities. 10+ years in a Technology role. Demonstrated IAM or Identity Governance and Administration experience, including discovery, design, transformation or implementation work. Strong understanding of identity lifecycle management, including joiner/mover/leaver processes, identity sources, provisioning and deprovisioning, access requests, approvals, role design, RBAC and access governance. Strong technical analysis capability, including system and integration analysis, interface and data-flow mapping, data ownership, source-of-truth analysis and requirements traceability. Highly organised and proactive, with demonstrated ability to manage multiple stakeholders, plan and facilitate workshops, follow through actions, maintain momentum and deliver quality outputs with limited direction. Strong stakeholder-management skills, including the confidence to constructively challenge assumptions, manage competing views, clarify ownership and drive timely decisions. Excellent written communication skills, with the ability to produce clear, concise and decision-ready process maps, requirements, analysis papers, workshop outputs and executive-level updates. Ability to work credibly with both business and technical stakeholders and translate between operational needs, process design and technical delivery requirements. Higher education experience would be highly valuable, particularly within a complex, distributed environment with multiple user cohorts, source systems, applications and delegated access models. Desirable Experience / Capability Experience working with Identity Governance and Administration platforms or capabilities. Experience preparing requirements packs or supporting procurement for enterprise platforms or major technology transformation programs. Experience in complex federated organisations, regulated environments, or organisations with broad staff, student, contractor and affiliate populations. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Business situation analysis: Level 5 (SFIA) Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity. Advises on the approach and techniques to be used for business situation analysis. Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities. Engages and collaborates with a wide range of stakeholders, including those at the management level. Gains agreement from stakeholders to conclusions and recommendations. Contributes to definition of organisational standards and guidelines for business situation analysis. 2. Consultancy: Level 5 (SFIA) Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements. Seeks to fully address client needs and implements solutions if required. Enhances the capabilities and effectiveness of clients, by ensuring that proposed solutions are fully understood and appropriately exploited. 3. Requirements definition and management: Level 5 (SFIA) Plans and drives scoping, requirements definition and prioritisation activities for large, complex initiatives. Selects, adopts and adapts appropriate requirements definition and management methods, tools and techniques. Contributes to the development of organisational methods and standards for requirements management. Obtains input from, and agreement to requirements from a diverse range of stakeholders. Negotiates with stakeholders to manage competing priorities and conflicts. Establishes requirements baselines. Ensures changes to requirements are investigated and managed. Opportunity summary Sellers can submit Up to 3 candidates Number of sellers invited Fewer than 5 Number of candidates submitted Fewer than 10 RFQ closing time 01 Weeks 00 Days 06 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. 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