Digital Accessibility Specialists

Role/s: 2 x EL1 Digital Accessibility Specialist As an EL1 Digital Accessibility Specialist, you will provide specialist leadership across complex digital initiatives that improve participant, provider and staff experiences. Working under broad direction, you will help shape how accessibility is embedded across digital products and services, ensuring people with disability can effectively access and use Agency services. You will influence delivery outcomes by applying specialist accessibility expertise to complex challenges, balancing user needs, business objectives and technical constraints to achieve practical and inclusive solutions. You will work closely with multidisciplinary teams across the Agency, providing expert guidance on accessibility, inclusive design and assistive technology considerations while helping to strengthen accessibility capability and maturity across the organisation. The role requires strong stakeholder engagement, professional judgement and problem-solving skills. You will contribute to the ongoing evolution of accessibility practices through leadership, mentoring, knowledge sharing and continuous improvement initiatives that support consistent, high-quality outcomes at scale. Digital Accessibility Specialists are expected to contribute to both delivery outcomes and organisational capability through reusable assets, standards, guidance, knowledge sharing and continuous improvement. Rate: The proposed rate should reflect candidate's skills and experience against the Evaluation Criteria. Candidates that do not demonstrate these criteria will not be assessed. Candidates should be aware that rates may be negotiated further as part of the selection process. Citizenship: As part of the eligibility and suitability requirement, NDIA seeks Labour Hire Workers who are Australian citizens only. Successful candidates will be required to furnish valid evidence of citizenship during the Pre-engagement Check. Labour Hire Licence: Applicable for ACT, VIC and QLD: Labour hire licences are required in the state that specified personnel are being contracted. Key duties and responsibilities Responsibilities of the role include but are not limited to: Lead and contribute to complex accessibility activities across digital products and services. Provide authoritative advice on digital accessibility, inclusive design, assistive technologies and accessibility standards. Partner with UX/UI Designers, researchers, developers, architects, business analysts and delivery teams to embed accessibility throughout the delivery lifecycle. Lead the resolution of complex accessibility challenges and support teams to identify practical and effective solutions. Conduct accessibility audits, reviews, testing and validation activities. Develop and review accessibility requirements, recommendations, specifications and implementation guidance. Support the delivery of accessible experiences across participant, provider and staff digital channels. Influence decision making and advocate for accessible and inclusive outcomes across multidisciplinary teams and programs. Contribute to accessibility standards, governance frameworks, reusable assets, patterns and guidance materials. Mentor practitioners and support accessibility capability uplift across the Agency. Contribute to knowledge sharing, organisational learning and continuous improvement initiatives. Identify and apply contemporary accessibility approaches, tools and technologies to improve delivery quality and effectiveness. (NOTE: Responsibilities may change over time based on Agency priorities.) Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Demonstrated specialist expertise in digital accessibility, including practical experience applying and assessing compliance with WCAG 2.1/2.2 standards, accessibility principles, inclusive design practices and assistive technology requirements across digital products and services. 2. Proven experience conducting accessibility audits, reviews and testing activities, with the ability to identify accessibility issues, provide actionable recommendations and support teams to implement effective and sustainable solutions. 3. Strong stakeholder engagement and influencing skills, with the ability to provide authoritative advice and guidance to multidisciplinary teams including designers, developers, researchers, architects, business analysts and delivery teams. 4. Experience leading complex accessibility initiatives and resolving accessibility challenges, balancing user needs, business objectives and technical constraints to achieve practical and inclusive outcomes. 5. Excellent communication, coaching and capability-building skills, including experience developing accessibility guidance, standards, training materials, reusable assets and mentoring others to improve organisational accessibility maturity. Desirable criteria 1. Experience working within government, disability, human services or other highly regulated environments, with an understanding of accessibility obligations, inclusive service delivery and participant-centred design. 2. Knowledge and experience with contemporary accessibility tools, technologies and testing approaches, including automated and manual testing methods, assistive technologies, design systems and accessibility governance frameworks. 3. Relevant qualifications, certifications or recognised professional experience in accessibility, user experience (UX), digital design, human-centred design, web development or a related discipline. Opportunity summary Sellers can submit Up to 3 candidates Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 RFQ closing time 02 Weeks 00 Days 06 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia