Intranet uplift lead

The Intranet Uplift Lead will be responsible for leading and delivering a user-centred uplift of the Bureau of Meteorology’s SharePoint intranet, initially focusing on HR content. The role will involve improving information architecture, content findability, accessibility, content quality and user experience. The successful candidate will also establish effective content governance and sustainable management practices to ensure the intranet remains accurate, accessible, user-friendly and fit for purpose. Key duties and responsibilities Full Requirements – Responsibilities  The responsibilities of the role include but are not limited to:  Lead the strategy, design and implementation of the Bureau’s intranet uplift, ensuring solutions support business priorities, employee needs and contemporary digital workplace practices.  Establish and maintain enterprise information architecture standards, including navigation, taxonomy, metadata, search and content-findability frameworks, to improve the discoverability, quality and usability of information.   Lead user research, co-design activities and usability testing to ensure the intranet and digital workplace deliver intuitive, accessible and user-centred experiences that support employees to complete key tasks efficiently.   Develop and implement content strategy, governance and lifecycle management arrangements, including content standards, ownership models, audit processes, remediation activities and migration approaches to support sustainable content management practices.   Drive organisational adoption and capability uplift through stakeholder engagement, facilitation, communications, training and change management activities that support effective use of digital workplace services and tools.  Monitor and continually improve intranet performance by defining success measures, analysing search, content and user experience data, and using evidence-based insights to recommend and implement improvements.  Comply with all Bureau work, health and safety policies and procedures, and take reasonable care for your own health and safety and that of employees, contractors and visitors who may be affected by your conduct.  Commitment to APS Values, Employment Principles, Code of Conduct and the Bureau's Social Justice Strategy.      Knowledge and Skills Required  Mandatory  Demonstrated experience leading the strategy, redesign and implementation of an enterprise intranet or digital workplace in a large or complex organisation.   Strong expertise in information architecture, navigation, taxonomy, metadata, enterprise search and content findability.   Demonstrated experience applying user-centred design, user research, co-design and usability testing.   Strong knowledge of content strategy, content design, plain English and task-based digital content.   Experience leading large-scale content audits, rationalisation, remediation and migration.   Experience developing sustainable intranet governance, content ownership and lifecycle-management arrangements.   Strong understanding of digital accessibility, inclusive design and WCAG requirements.   Highly developed stakeholder engagement, workshop facilitation and communication skills.   Demonstrated experience leading multidisciplinary digital projects and coordinating business, content, user experience, change and technical workstreams.   Experience supporting organisational change, adoption, training and capability development.   Ability to define success measures and use analytics, feedback and evidence to drive continuous improvement.   Sound working knowledge of SharePoint Online and Microsoft 365, with the ability to work effectively with technical specialists.     Desirable  Experience delivering intranet or digital workplace projects in the APS, government or another regulated environment.   Experience designing digital workplace services for a large, geographically dispersed and operationally diverse workforce.   Knowledge of Viva Connections, Teams, Viva Engage and the broader Microsoft 365 digital workplace environment.   Experience managing vendors and working with SharePoint developers, enterprise architects and technology teams.   Knowledge of government accessibility, privacy, security, records-management and information-governance requirements.   Experience developing training, standards, templates and guidance for intranet content owners and publishers.   Experience using intranet, search and employee-experience analytics.   Familiarity with recognised change-management methodologies.   Reporting Line and Team Environment  The position will be reporting to the Manager with DDG and will work closely with the project team members and business stakeholders   Performance Standard  Quality of deliverables will be periodically assessed, along with feedback from stakeholders, team members and managers.  Location, Bureau Facilities, Travel and Working Arrangements  The successful candidate will be located at any of the Bureau's offices in any State or Territory .   Meeting and Reporting Requirements  The successful candidate will be required to attend all meetings relevant to the daily tasks, including status reporting meetings.   Bureau Material  The successful candidate will be provided with, and access to, the information, systems and personnel required to successfully fulfil the role.  Confidential Information  If requested by the Bureau, the successful candidate will be required to execute a written confidentiality undertaking in the form required by the Bureau.  Knowledge Transfer  X.1 For the purposes of this clause, ‘Knowledge Transfer Activities’ means the skills and knowledge transfer activities set out in the Statement of Work.  X.2   The Supplier must undertake the Knowledge Transfer Activities set out in the Statement of Work in accordance with the requirements of the Contract.  X.3 Without limiting clause X.2, the Supplier must ensure that the Knowledge Transfer Activities enable the Customer’s personnel to:  obtain the full benefit of the Services.   understand the relevant processes and procedures associated with the delivery of the Services; and  otherwise build skills and knowledge in relation to the subject matter of the Services.    Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Evaluation Criteria Technical competence Demonstrates the right skills and experience, a good understanding of the requirements and works in an agile way. Technical competence is also assessed by reviewing the candidates mandatory and desirable skills and experience. Experience Demonstrated previous experience in a similar role Delivers on intended results and outcomes Capability Availability and capacity to undertake the role Ability to develop and contribute to innovative solutions Candidate demonstrates ability to make decisions, involves others as appropriate, demonstrates ability to resolve issues Cultural fit How well the candidate will work in the organisation. Candidate's values and behaviour are similar to the organisations Opportunity summary Sellers can submit Up to 3 candidates Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 RFQ closing time 01 Weeks 00 Days 12 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia