Test Manager

Test Managers oversee the whole testing practice and manage the deployment of testing resources and testing approaches. The Test Manager will support a large-scale Telecommunications Platform and Infrastructure Project. The Test Manager will plan, design, manage, execute and report on tests to ensure that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified (including security requirements). Test Managers are responsible for performing objective assessments of the software products to enable developers and managers to make appropriate corrective decisions. Test Managers have responsibility for defining and implementing an overall testing strategy. Test Managers ensure that all test effort is effectively planned, monitored and executed in accordance with agreed test guidelines and to business requirements. A key component of the role involves negotiating with external software vendors as stakeholders. Test Managers play a strategic role in developing business and policy responses to testing performance issues. They also ensure the development of operational policy and procedures. Test Managers operate with a significant degree of independence and work under the broad guidance of a National Manager to deliver quality outcomes. They operate with a high level of autonomy, with decision-making highly dependent on their own judgement. In performing a leadership role, Senior Test Managers identify and drive innovation, manage and lead change, and have an active role in contributing to and implementing the agency’s strategic direction. To enable success, a qualified Test Manager is critical to ensure the technical solution that is being delivered has gone through an appropriate level of testing and any known risks are highlighted to management before the solution is rolled out to production users and Australia citizens. There are many formal requirements that need to be tested, demonstrated, analysed or inspected to ensure what is being delivered meets the agencies requirements.  The Test Manager will be responsible for working with internal and external stakeholders to ensure these requirements are met to schedule. The Test Manager will manage a team of engineers to establish a test bed in which the requirements can be tested against. This includes leading daily standups, managing defects and escalating issues to management. The Test Manager will be responsible for the engagement, alignment and management of users of the new service so appropriate User Acceptance Testing can be performed. Key duties and responsibilities Oversee the planning, development and management of test cases Allocate work to team members, using judgement to match issue complexity and staff capability Analyse functional requirements to determine the software application testing requirements Attend interagency meetings and forums to influence business outcomes and share information Be familiar with and management of Requirements Traceability Matrix (RTM) and Verification Traceability Matrix (VTM). Contribute to the operations of a team, including managing business performance, establishing priorities, and managing resources and workflow Define the approach for scripting, test data requirements gathering, and test data gathering, including define the inventory of test scenarios Develop staff capability through coaching and mentoring to increase performance and engagement to less experienced colleagues Drive innovation, continuous improvement and manage and lead change Experience with Application Lifecycle Management (ALM) testing tool. Lead engineers for the establishment / setup of suitable test environments. Negotiate, engage and manage relationships with other agencies and service providers to build service delivery capability Oversee, review and advise on a range of written material including technical and corporate documentation Perform data analysis, to identify trends and summarise for management consumption Perform execution of test cases at various stages of testing on appropriate testing platforms, including identify, manage and document defects, Proficient with test automation frameworks and tools Set direction by contributing and aligning to local business plans and ICT strategies Sound knowledge of infrastructure, in particular networking Use progress against business outcomes, key performance indicators and quality assurance reports to inform management, strategic direction and future planning. Technical Skills (continued) Experience with Application Lifecycle Management (ALM) testing tool. Knowledge / Qualifications 7 to 10 years in IT with at least 3 to 5 years specifically managing testing for large scale infrastructure projects Proven track record of managing infrastructure test environments ITIL / Project Management Certifications (PMP, Prince etc) desirable. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Methods and tools: Level 5 (SFIA) Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards. Evaluates and selects appropriate methods and tools in line with agreed policies and standards. Contributes to organisational policies, standards, and guidelines for methods and tools. Implements methods and tools at programme, project and team levels including selection and tailoring in line with agreed standards. Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements. 2. Performance management: Level 5 (SFIA) Forms, maintains and leads workgroups and individuals to achieve organisational objectives. Determines and delegates objectives and task responsibilities to individuals or teams including people management responsibilities as appropriate. Sets the quality, performance and capability targets in line with organisational goals. Monitors performance and working relationships and provides effective feedback to address individual issues. Encourages individual development of skills and capabilities in line with team and personal goals. Facilitates the development of individuals by adjusting workload, targets, and team capacity. Plays an active role in formal organisational processes such recruitment, reward, promotion and disciplinary procedures. 3. Specialist advice: Level 5 (SFIA) Provides definitive and expert advice in their specialist area. Actively maintains recognised expert level knowledge in one or more identifiable specialisms. Oversees the provision of specialist advice by others. Consolidates expertise from multiple sources, including third-party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation. 4. Stakeholder relationship management: Level 4 (SFIA) Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information. Implements stakeholder engagement/communications plan. Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships. 5. Testing: Level 6 (SFIA) Develops organisational policies, standards, and guidelines for testing. Plans and leads strategic, large and complex testing activities. Leads activities to manage risks and opportunities associated with testing. Adapts or develops organisational testing capabilities and methods to solve complex business and engineering problems in tools and testing. Promotes a culture of quality throughout the organisation and drives adoption of and adherence to testing policies and standards. Opportunity summary Sellers can submit Up to 2 candidates Number of sellers invited More than 10 Number of candidates submitted Fewer than 10 RFQ closing time 02 Weeks 00 Days 12 Hours Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. 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