Comms & Mkting Content Writer

The Agency is seeking an APS5 level or equivalent content writer. The Content Writer supports the creation, maintenance and continuous improvement of content across the Agency's website and digital channels. The role is responsible for developing clear, accessible and user-focused content that helps people understand information and complete tasks online. Working under direction, the Content Writer collaborates with subject matter experts, policy teams, service owners and digital specialists to ensure content aligns with the Australian Government Style Manual, Digital Service Standard and accessibility requirements. The role contributes to improving the user experience by applying content design principles, maintaining content quality and supporting digital transformation initiatives. Key duties and responsibilities At the APS5 level or equivalent:  Create, edit and publish website content within GovCMS, ensuring content is accurate, accessible, user-centred and written in plain English. Assist with content reviews, audits and remediation activities to improve content quality, consistency and usability. Apply content design principles and Australian Government Style Manual standards when developing digital content and information architecture. Work with subject matter experts and stakeholders to gather information and transform complex material into clear, audience-focused content. Support website governance activities by maintaining content schedules, publishing workflows and content lifecycle processes. Contribute to user research, usability testing and analytics reviews to identify opportunities for content improvement and enhanced user experiences. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria Weighting 1. Demonstrated ability to write and edit clear, concise and audience-focused content in plain English Weighting: 20% 2. Understanding of content design, digital communication and user-centred design principles. Weighting: 20% 3. Experience using content management systems, preferably Drupal or GovCMS. Weighting: 15% 4. Ability to develop content aligned with the Digital Service Standard, the Australian Government Style Manual and WCAG 2.2AA accessibility guidelines. Weighting: 15% 5. Strong communication and stakeholder engagement skills, with the ability to work collaboratively across multidisciplinary teams. Weighting: 15% 6. Well-developed organisational skills, with the ability to manage multiple tasks, priorities and deadlines. Weighting: 15% Desirable criteria Weighting 1. Qualifications or demonstrated experience in Communications, Journalism, Professional Writing, Digital Media, Marketing, Public Relations or a related field. Weighting: 25% 2. Experience using web analytics and SEO tools such as Google Analytics or similar platforms. Weighting: 25% 3. Knowledge of SEO principles and writing for digital channels. Weighting: 25% 4. Experience participating in Agile or multidisciplinary digital delivery teams. Weighting: 25% Opportunity summary Sellers can submit Up to 2 candidates Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia