Senior Dynamics CRM Software Engineer (Developer)

Austrade is looking for a Solution Developer to implement new business solutions as part of its digital transformation program. The program will deliver new services using cloud platforms such as Azure, Dynamics 365 and bespoke web apps. The successful candidate will be working within a multi-disciplinary team using agile principles and practices to deliver client-centred solutions, as well as working closely with other developers and the platform architect to build technical capability to a high standard, using agile delivery and DevOps principles. There is a current incumbent in the role. Key duties and responsibilities This role will: Be involved with the solution to provide Dynamics CRM specific recommendations Undertake software development with a particular focus on Dynamics CRM. Perform system analysis, investigate technical problems and document relevant issues Liaise with business users and project stakeholders on technical and non-technical matters as required Work closely with team members and contribute to team process and skill improvements. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Tertiary qualifications in an ICT related field or applicable industry certifications. 2. Demonstrated experience as a Microsoft Dynamics 365 solutions developer using modern Microsoft products and cloud platforms including: o Experience in D365 Customer Service o Experience in configuration and customization of Microsoft Dynamics 365 o Experience in extending and automating Dataverse, using: - Power automate, business process flows, business rules - Javascript, plugins - Power apps/Power pages - Functions apps/Logic apps - Consuming Web APIs 3. Demonstrated understanding of secure software development principles and the OWASP Top 10 security risks along with the ability to identify, assess, and remediate security vulnerabilities in applications, integrations, and APIs 4. Experience designing, developing, and deploying Microsoft Copilot Studio solutions, including custom Promts, topics, actions, and generative AI capabilities. 5. Experience implementing Retrieval Augmented Generation (RAG) solutions using enterprise data sources and integrating copilot agents with Power Platform, Dataverse, Microsoft 365, APIs. 6. Demonstrated skills and experience in: - Problem solving and troubleshooting - Communication at technical, business and personal levels (written & verbal) Desirable criteria 1. Experience creating and maintaining DevOps build and release pipelines. 2. Understanding of AI security, governance, and best practices, with the ability to deliver scalable and secure enterprise-grade Copilot agent solutions. 3. Experience working in a team or organisation using agile principles, practices or frameworks (i.e. Scrum). Opportunity summary Sellers can submit Up to 1 candidate Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia