Change Manager

The ICT Divisional Operations and Change Manager is responsible for supporting the effective operation of the ICT Division through strategic planning, operational coordination, organisational change management, communications, workforce initiatives, governance activities, and stakeholder engagement. The role works closely with ICT executives, directors, business areas, and project teams to ensure divisional priorities are effectively planned, communicated, monitored, and delivered. The position will drive the development and implementation of operational improvement initiatives, support organisational transformation activities, and ensure business readiness for changes arising from ICT programs, projects, and operating model reforms. Key duties and responsibilities The key duties and responsibilities include, but are not limited to, the following: Divisional Operations Coordinate divisional priorities, work plans, and strategic initiatives. Prepare executive reporting, briefing materials, and performance metrics. Support governance forums, risk management, and decision-making processes. Identify and implement operational improvement opportunities. Change Management Develop and deliver change management and business readiness activities. Conduct stakeholder and organisational impact assessments. Support adoption, transition, and benefits realisation initiatives. Monitor and report on change outcomes and stakeholder engagement. Communications and Stakeholder Engagement Develop communication and engagement strategies. Facilitate workshops, consultations, and stakeholder forums. Build and maintain effective relationships across ICT and business areas. Governance and Assurance Support governance, compliance, and assurance activities. Track risks, issues, actions, and dependencies. Maintain governance documentation and reporting artefacts. Criteria The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters. Essential criteria 1. Demonstrated experience leading organisational change, business transformation, or ICT-enabled change initiatives within large and complex organisations. 2. Strong stakeholder engagement and communication skills, with the ability to develop communications, facilitate workshops, and influence stakeholders at all levels. 3. Experience developing and implementing change management strategies, including impact assessments, business readiness, transition planning, and adoption activities. 4. Demonstrated ability to coordinate operational planning, governance, executive reporting, and performance monitoring to support organisational objectives. Desirable criteria 1. Experience working within Australian Government ICT environments, including supporting governance, workforce planning, organisational change, or divisional operating model initiatives. Opportunity summary Sellers can submit Up to 1 candidate Number of sellers invited Between 5 and 10 Number of candidates submitted Fewer than 10 Send us feedback About Accessibility Privacy Terms of use Disclaimer and copyright An initiative of the Digital Transformation Agency The Australian Government acknowledges the Traditional Owners of Country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present. © Commonwealth of Australia